Business Advice Memoir

The Big Six

Every day we deal with personalities. We do that mostly without noticing. We read and adjust to personality in nearly every interaction. We are forced to read people and form quick trait impressions from voice, posture, and word choice, and they’re often surprisingly accurate, especially for extraversion. We are constantly adjusting our approach to people based on our assessment of their personality. We give the anxious colleague more reassurance, we keep it brief with the blunt person we know will latch on to every word we say, and we let the quiet friend warm up before pushing them to talk. Personality assessment shapes where we go and who we spend time with. Extraverts seek busy settings, people high in openness seek novelty, and those choices then reinforce the traits. We rely on personality assessment to anticipate behavior, like who will be on time, who’ll overcommit, or who will take criticism harshly. Many everyday frictions are really trait clashes, such as a tidy, planning-minded person living with a spontaneous one. We sometimes act against our own grain, like an introvert working a room at a conference, and that takes measurable effort and recovery time. Similarity in some traits (like values and conscientiousness) tends to help long-term relationships, while high neuroticism in either partner tends to strain them. In short, personality works like a background map we use to navigate other people, and the more accurately we read it, the smoother things usually go.

People study personality because personality turns out to predict a lot about how lives unfold, and understanding it helps in both science and practical decisions. Predictive capability is a big part of it. Traits forecast real outcomes like job performance, relationship stability, health behaviors, and even longevity. Conscientiousness, for instance, predicts both career success and lifespan. We all want to understand human behavior better, whether we admit it or not. Psychologists want to explain why people respond differently to the same situation, and how much of that comes from stable dispositions versus circumstances. In a clinical sense, extreme or rigid trait patterns relate to mental health conditions, so personality research informs diagnosis and treatment. Employers use personality assessments for selection, team building, and leadership development (I have often wondered how effective that is, but many swear by it). Researchers track how traits shift with age (people generally grow more agreeable and conscientious and less neurotic over time) and what drives that change. And then there’s the old Nature vs. Nurture conundrum that lead to twin and adoption studies that use personality to untangle genetic and environmental influences. Studies show that roughly 40–50% of trait variation are inherited. And often it’s just about self-knowledge. Many of us simply want to understand ourselves and others better, which is why personality tests are so popular outside academia.

I recently stumbled on what is called the Five-Factor Model, or OCEAN, which are the five broad trait dimensions most personality researchers use to describe individual differences. They are:

Openness to experience: curiosity, imagination, and appetite for new ideas, art, and unconventional thinking versus a preference for the familiar and concrete.

Conscientiousness: organization, dependability, self-discipline, and goal-directed effort versus spontaneity and carelessness.

Extraversion: sociability, assertiveness, and energy drawn from interaction versus reserve and a preference for solitude.

Agreeableness: warmth, cooperation, trust, and compassion versus competitiveness, skepticism, and bluntness.

Neuroticism/Emotionality: tendency toward anxiety, moodiness, and emotional reactivity versus calm and emotional stability.

These traits are all on a spectrum, so people fall somewhere along that spectrum on all five. The model came out of what is called lexical research, which is about analyzing the adjectives people use to describe each other. It’s become the dominant framework in academic psychology because the traits hold up well across cultures, stay fairly stable in adulthood, and predict real outcomes. Conscientiousness, for example, is one of the better personality predictors of job performance. These five traits comprise what they call The Big Five, and its always interesting to think about ourselves and others along these lines.

Our personalities have a starting point in nature for us all and then start to shift, sometimes dramatically, throughout our lifetime in response to personal experiences, deliberate effort or the gentle modification over the years. Some traits don’t change much, but a majority of people do see a steady decline in neuroticism, our tendency to experience anxiety, sadness, worry, anger and guilt. It’s the strongest evidence for any trait change. I suspect that openness also declines with age, but there is less hard evidence of that. I would hope that agreeableness and extraversion rises over time, but I think there is even less evidence of that.

Recently, someone has created an improved six-factor model called the HEXACO Personality Inventory. It essentially adds one trait to a modified version of the Big Five: Honesty-Humility, which translates into fairness, modesty and a reluctance to exploit others. The main reason people use it is the value of adding Honesty-Humility to the list. That factor predicts things the Big Five handles poorly, like workplace deviance, cheating, unethical decision-making, and the “dark triad” traits of narcissism, Machiavellianism, and psychopathy. Because of that, it’s popular in integrity testing, organizational research, and studies of ethics and cooperation. The Big Five remains more widely used overall, but HEXACO has strong empirical support and a growing following.

On an every day basis the most practical use of these personality assessments is as a lens for reading yourself and others. At this moment in history the addition of the Honesty-Humility trait as the factor seems to add a lot to the Big Five. We should all start by knowing our own profile. Therefore, I just took the free HEXACO-PI-R at hexaco.org (the 60- or 100-item version takes 10–20 minutes). I recommend you do likewise. My summary scores are Honesty/Humility: 5.41, Emotionality: 2.86, Extraversion: 7.42, Agreeableness: 5.66, Conscientiousness: 6.00, Openness: 7.12 and a bonus on Altruism of 5.27. Claude tells me this is a striking profile: very high Extraversion and Openness, very low Emotionality, and solidly high Conscientiousness. The headline traits are that the Extraversion facet is high, especially Social Boldness. I’m comfortable leading, speaking up, and holding the floor with strangers or adversaries, and I draw energy from it. In terms of Openness I have high Inquisitiveness, Creativity, and Unconventionality. I’m drawn to ideas, new experiences, and non-standard paths. My Emotionality is below the 10th percentile with Anxiety extremely low and Fearfulness very low. I stay calm under pressure and don’t need much reassurance. The flip side is that I may underweight risks others feel, or seem less attuned to people who are anxious or sentimental. I am highly Conscientious with Organization and Diligence high, but Perfectionism low. I work hard and stay organized, but I’m a “good enough, ship it” person rather than a polisher of details. The more interesting nuances are that Honesty-Humility though above the median, is mixed. Greed Avoidance is very high and Fairness high, so I’m not driven by money or status and I don’t cheat. But Sincerity is low, near the 10th percentile. That doesn’t mean dishonest; it means I’m willing to use tact, strategic framing, and impression management to get a result rather than always saying exactly what I think. Modesty is slightly below average, consistent with confidence. In terms of Agreeableness that is also mixed: Forgiveness is very high, so I don’t hold grudges, but Gentleness is below average, so I can be a frank, demanding critic. The overall picture is of a confident, curious, energetic operator who stays cool under fire, works hard, lets go of conflicts quickly, and isn’t motivated by greed, but who can be blunt, strategic in presentation, and less naturally tuned to anxious people.

Knowing where you sit helps you spot your blind spots, One caution: use the test for understanding, not labeling. Traits describe tendencies, and people act differently across situations, so treat a read on yourself or someone else as a hypothesis you keep testing rather than a verdict.

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