Courtesy Counts
Courtesy Counts Yesterday I finished up a two-day conference in Rotterdam. It’s 7am at Schiphol Airport in Amsterdam and I’m sitting at a lonely Delta gate waiting for the onslaught of passengers, ticket agents and duty-free agents to descend on this place for the 9am JFK flight. There is a large African man sitting ten feet away and he has not learned the basics of cellphone courtesy. He has taken several calls with an absurdly…